Privacy Policy

1. Who we are

This website, ntcinfo.org, is run by the National Training Council (“NTC”, “we”, “us”), a government agency of the Republic of the Marshall Islands. NTC coordinates vocational training, employment services and industry partnerships across the Republic.

NTC is responsible for the personal information collected through this website. You can reach us at info@ntcinfo.org or by phone on +692 625-4521.

2. What this policy covers

This policy covers the public website at ntcinfo.org and its staff area. It does not cover:

• other NTC systems, such as the NTC Dashboard at database.ntcinfo.org, which have their own rules;
• paper forms or applications you give to our offices in person;
• other websites we link to, such as our Facebook and Instagram pages or partner organizations.

3. Information we collect

When you visit the website

You do not need an account to use this website. We do not use analytics, advertising or tracking tools.

Like almost every website, the server that hosts our site automatically records basic technical details of each visit: your internet (IP) address, the date and time, the page you asked for, and the type of browser and device you used. These records are used only to keep the site running and secure, for example to investigate errors or attacks.

If you use the search box, your search words are used to show results. We do not save them in our database, but like any web address they may appear in the server records described above.

When you send us a message

If you use the contact form, we collect:

• your name and email address;
• your island or atoll, the topic you chose, and the subject and text of your message.

To stop spam, we also keep a scrambled (hashed) code made from your internet address. It lets us limit how many messages one connection can send in an hour, but we do not store your internet address itself.

Please do not send Social Security numbers, passport details, bank details or medical information through the contact form. If we need documents like these for a program, our staff will tell you how to provide them safely.

When you email or call us

If you contact us directly, we keep your message and contact details so we can reply and follow up.

NTC staff who use the staff area

For NTC staff who log in to update the website, we keep their name, work email address, role, a secure (hashed) version of their password, when they last logged in, and a record of the changes they make. This record helps us keep the website accurate and secure.

4. How we use your information

We use personal information only to:

• answer your message and pass it to the right NTC staff member or office;
• follow up on training, internship, Job Corps, employer or provider matters you asked about;
• keep the website working, secure and free of spam;
• understand, in general terms, what people ask us about so we can improve our services (for example, counting how many messages we receive on each topic).

We do not sell or rent personal information, use it for advertising, or make automated decisions about you based on it.

5. Our data protection principles

NTC follows the data protection principles set out in the Republic’s Personal Data Protection Act 2025 (read the Act on the Nitijela website). In practice this means we:

• handle personal information lawfully, fairly and openly;
• collect only what we need for a clear purpose, and use it only for that purpose;
• keep it accurate, and correct or delete it when it is wrong;
• keep it only for as long as we need it;
• protect it with suitable technical and organizational measures, including limiting who can see it.

6. Who we share it with

Your information is seen only by NTC staff who need it to help you. We share it outside NTC only in these cases:

• Service providers that run the website for us: our web hosting provider (which also delivers the website’s emails). They may use the information only to provide their service to NTC.
• Other government agencies, only where this is needed to deliver a service you asked for, and only in line with the Personal Data Protection Act 2025.
• When the law requires it, for example a court order.

7. Where your information is stored

The website and its database are hosted by a commercial web hosting provider on servers located in the United States. This means information you send through the website is stored outside the Marshall Islands. We choose providers that protect data with industry-standard security.

8. How long we keep it

• Contact form messages: kept for up to two years after your question has been answered, so we can follow up and see the history of a matter. We may keep a message longer if it is part of an ongoing program record or the law requires it.
• Server records: kept by our hosting provider for a limited time for security and troubleshooting.
• Staff accounts: kept while the person works for NTC and switched off when they leave. The record of website changes is kept so we can see who changed what.

9. How we protect it

We protect personal information in a number of ways, including:

• encrypting all traffic to the website (HTTPS);
• limiting the staff area to NTC staff with individual accounts, strong passwords and automatic logout;
• storing passwords and internet addresses only in scrambled (hashed) form;
• keeping regular backups and applying security updates.

No website can be made completely secure. If we learn of a problem that affects your information, we will act quickly to fix it and tell the people affected where appropriate.

10. Your choices and rights

You can contact us at any time to:

• ask what personal information we hold about you;
• ask us to correct information that is wrong or out of date;
• ask us to delete your messages, unless we need to keep them for an ongoing program matter or by law.

Email info@ntcinfo.org with the subject “Privacy request” and tell us your name and the email address you used. We may ask you to confirm who you are before we share or change anything. We aim to reply within 30 days.

You can also control cookies through our Cookie Policy page.

11. Questions and complaints

If you have a question or concern about how we handle your information, please contact us first at info@ntcinfo.org or +692 625-4521. We record every privacy complaint and will look into it. If you are not happy with our answer, you can ask for your complaint to be reviewed by the NTC Executive Director.

12. Visitors in the United States, including California

Many Marshallese live in the United States, so we want visitors there to know where they stand.

California’s privacy laws, the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA”), apply to for-profit businesses that meet certain size thresholds. NTC is a government agency of the Republic of the Marshall Islands and provides this website free of charge, so we do not believe the CCPA applies to us. Even so, we voluntarily give every visitor, wherever they live, the rights below, and we describe our practices using the CCPA’s categories so they are easy to compare.

Personal information we collect

We use these categories only for the purposes in section 4, share them only as described in section 6, and keep them only as long as described in section 8.

No selling or sharing for advertising

We do not sell personal information, and we do not share it for cross-context behavioral advertising (advertising based on your activity across other websites). We have not done so in the past 12 months.

Rights we give you

• Right to know what personal information we have collected about you, where it came from, why we use it and who we share it with, and to receive a copy.
• Right to correct information that is wrong.
• Right to delete your information, unless we need to keep it for an ongoing program matter or by law.
• Right to opt out of the sale or sharing of your information. We do not sell or share it, so there is nothing to opt out of, but you may still ask us to confirm this.
• Right to equal treatment. We will not treat you differently for using any of these rights.

To make a request, follow the steps in section 10. You may ask someone to make a request for you if you give them written permission, and we may check with you directly before acting on it.

Do Not Track and Global Privacy Control

We do not track visitors over time or across other websites, and we do not allow other companies to do so on our website. Because of this, a browser “Do Not Track” signal does not change how the website works. If your browser sends a Global Privacy Control signal, we treat it as a choice of essential cookies only, and we do not show you the cookie notice.

13. Young people

Many of our programs are for young people. Anyone can read this website, but the contact form is meant for people aged 13 and over. If you are under 18, we encourage you to ask a parent, guardian or teacher to help you contact us. If you think a child under 13 has sent us personal information, please tell us and we will delete it.

14. Links to other websites

This website links to other sites, such as our Facebook and Instagram pages and partner organizations. Those sites have their own privacy policies and may set their own cookies when you visit them. We are not responsible for how they handle your information.

15. Changes to this policy

We may update this policy when our website or the law changes. The date at the top of this page shows when it was last updated. If we make an important change, we will say so on the website, and we will show the new date at the top of this page.